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Tutorial Guides

Our email experts have created a number of "on demand" support tools to assist you in setting up and using your email service. The Tutorial Guides deliver step-by-step explanations of set up processes as well as a review of new service features.

  Text Video Last Updated
Product Guides      
one_business Product Guide PDF   April '14
one_mobile How-to Guide PDF   Mar '14
one_sync How-to Guide PDF Flash Video Nov '10
one_Archive How-to Guide   Flash Video Aug '09
one_storage How-to Guide   Flash Video Nov '09
Proofpoint Encryption Guide PDF   May '13
Webmail Basics   Flash Video Dec '09
Email Client Guides      
Email Service Setup – POP/SMTP/IMAP
(Windows Vista Mail)
HTML   Dec '08
Email Service Setup – POP/SMTP/IMAP
(Mozilla Thunderbird 2.0)
HTML   June '14
Email Service Setup – POP/SMTP/IMAP
(MS Outlook 2007)
HTML   Dec '08
General IMAP/SMTP Instructions HTML   April '14
General POP/SMTP Instructions HTML   April '14
Mobile Email Guides      
Mobile Email Setup - Apple iPhone HTML   Jan '09
Web Mail Guides      
Rich Web Mail –
User Guide
PDF Flash Video June '13
Rich Web Mail –
Quick Guide
PDF April '14
Using Classic Web Mail PDF   April '14
Calendar Guides      
Using the Calendar HTML   June '14
Control Center Guides      
one_business Control Center PDF   Mar '14
Using Control Center for Publisher Mail PDF   Mar '14
Distributor Guides      
Using Mail Control Center for Administrators for Distributors PDF   April '14
Distributor Control Center PDF   Mar '14
Miscellaneous Guides      
Managing Spam HTML   June '14