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Knowledge Base

MX Record Instructions

An MX update to your DNS file is required to allow to host the email for Only you or your host have access to update the DNS file.

Send them an email or call them with the following instructions. Some hosts may require that you include information such as username/password to verify your identity.

The following MX setting must be added to DNS file for MX 0

Note: is the server name and should not be altered. is a leading email service provider enabling individuals, groups, and businesses to create a unique identity on the Internet. To use our email service, an MX record update to the DNS file for is required. If set up correctly, these changes will not affect the customers website or their account with your service.

If you control your own DNS settings or your host allows you to make DNS updates via an online tool, remember to change all MX settings to for the domains on which you wish to use web-based email, or set up only one MX record.

The following MX setting must be added to DNS file for MX 0

Also, you may wish to remove your domain from the list of local aliases and remove any catchall settings. You can get further online instructions at our Tutorial Guides.

For users, you may not see MX 0, but you can use X-HI or HIGH.