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Knowledge Base

Web Mail Password Change

Web Mail can be used to change the login password for all of the following services:

  • Web Mail
  • IMAP
  • POP
  • SMTP
  • Shared Address Book

Important Note before changing your password: has changed the password policy. Please look at the Password Policy page to ensure you have a more secure password.

To change the user login password via Web Mail:

  1. Login to Web Mail.
  2. Choose Options.
  3. Choose Password.
  4. Enter your Old Password - This is the password used in the first step.
  5. Choose a New Password - The password must adhere to our new policy.
  6. Re-enter New Password - Re-type the password used in the previous step to verify that it is correct.
  7. For New Password Question, enter a unique question that only you know the answer to. This question will be asked when a password reset is requested.
  8. For New Password Answer, enter the answer to the question entered in the previous step. This answer will be required when a password reset is requested. (Note that the Password Answer is case sensitive.)
  9. Choose Save.