Channel Edition

The one_business Channel Edition family of products from Everyone.net is designed to increase your subscribers' productivity by offering a secure environment to create, share and communicate.  It includes a broad range of messaging solutions for individuals and organizations of all sizes that are simple to use and easy to deploy.

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Service plan options:
		Pro110	Pro210	Pro310
	Webmail, POP, IMAP, Shared address book, Anti-virus protection, Spam protection	10GB per mailbox	10GB per mailbox	10GB per mailbox
	Search and retrieve all inbound/outbound email	7-day retention	14-day retention	12-month retention
	Online file storage and file sharing	10MB	50MB	5GB
	Outlook synchronization with your web calendar. View free/busy times for meeting scheduling and share calendars	No	Yes	Yes
	Over-the-air syncing of email, calendar and contacts to your mobile device	Email only	Email only	Yes
Tech Support	Email and phone technical support for Distributor administrators	Yes	Yes	Yes

 

For questions regarding one_business Channel Edition, please call 408.519.8288.

Offer your subscribers a simple and intuitive solution for email storage and retrieval.

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one_archive reduces the complexity of email storage and retrieval to achieve standard personal and business practices as well as assist with compliance requirements. Your subscribers will have the capability to automatically store and retrieve email data quickly and easily from the control center saving valuable time and money.

All inbound and outbound email stored for anytime access.
Each mail, whether sent or received from any user, is saved for immediate retrieval. Access is quick, easy and secure. Recover deleted emails, access email of an employee that is no longer with the company, or retrieve an email for use in
a discovery process.

Powerful web-based access to email archive.
one_archive is available anywhere your subscribers have a web browser. The advanced search filter makes it easy to find and recover emails based on key fields such as From, Subject, Date and more. Retrieve one or many email messages with a simple command saving time, money and resources.

Integrated with your subscribers' email solution.
Email archiving and retrieval has never been easier and now it can be done from a single solution. Your subscribers' email account includes integrated access to one_archive, which makes it easy to use and reduces the overall complexity. One vendor, one complete solution.

 

For questions regarding one_archive, please call 408.519.8288.

Online file storage and file sharing solution for your subscribers.

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one_storage creates a completely secure online account to upload and share any file type including documents, photos or videos directly from your subscribers' email account. With permission friends, family, vendors, partners or customers can view files from any web browser. one_storage is the ideal solution to reduce email clutter.

Integrated online storage service.
one_storage is completely integrated with your subscribers' email service. An intuitive user interface saves email attachments directly to a user defined nested folder system. Document organization is quick and easy and simplifies locating, attaching and sending files via email.  

Anywhere access to files for your subscribers.
Your subscribers' one_storage documents will always be available. All they need is an Internet connection and web browser to access critical information with ease. Increase performance and efficiency with this integrated, time saving solution.

Share files with others through "link sharing."
Files up to 100MB in size are a snap to share with one_storage . Simply select the file(s) you would like to share, and click the "Send" button. An email will be sent to your designated recipient containing a link to download the file. Advanced features such as email confirmation receipts are also provided so that you can be notified when your file has been downloaded. With one_storage , you never again have to deal with sending cumbersome email attachments!

Secure online storage and access. 
All files uploaded to one_storage are scanned for viruses. Access is secure and further enhanced when SSL is enabled by the email administrator. Online storage has never been easier and now it can be done from a single solution. One vendor, one complete solution.

 

For questions regarding one_archive, please call 408.519.8288.

Tech Support for Channel

Everyone.net offers three comprehensive support plans to our channel customers. Each level is designed to maximize your Everyone.net service offering and allow you to provide the best possible experience for your end-users. There are also a variety of quick start tools online that leverage the expertise we've developed through serving thousands of email clients since 1998.

	Silver	Gold	Platinum
24x7x365 tier two technical support via email (24 hour SLA)
5am-5pm PT / Mon-Fri technical support via phone
Online access to FAQs / Knowledge Base
Online access to current system status notices and maintenance announcements
Online technical documentation
Access to web based account management tools
Migration Project Manager to manage onboard process from contract to Go-Live
One administrative training session for new clients
Everyone.net sponsor		Director of Client Services	Vice President Executive
24x7 post-migration support		48 hours	2 weeks
Administrator notification for major releases		30 day	60 day
Notification of maintenance or service interruptions		Email or SMS	Email, SMS or Phone
Emergency support for Level 1 or Level 2 service issues
Reason For Outage notification within 24 hours of Level 1 or Level 2 event
Technical support extended to domain administrators
eXtensible Remote Control API technical support

 

For questions regarding tech support for our channel customers, please call 408.519.8288.